14-Day Fit Guarantee for First-Time Customers
Worried About Fit? Try Us Risk-Free!
At Big & Tall Closet, we know that shopping online for big and tall sizes can be challenging. That’s why we offer a 14-day Fit Guarantee on your first order—so you can try our quality fits without hesitation.
✅ What’s Covered:
- Try any item risk-free for 14 days
- Don’t like the fit? Return it for a full refund
- We cover return shipping for one item per order
- Available only to first-time customers
📦 Return Conditions:
- Items must be unworn, unwashed, and in original condition
- Returns must be initiated within 14 days of delivery
- Free return shipping only covers 1 item per order
- For additional items, return shipping is the customer’s responsibility
📬 How to Start a Return:
Send us an email at support@bigandtallcloset.com
Include your order number, the item(s) you'd like to return, and a brief note about the issue.
We’ll send you a return label and simple instructions.
⚠️ Notes:
- This offer applies to first-time customers only.
- Abuse of this policy may result in restrictions for future purchases.